GoAppetite Privacy Policy

This Privacy Policy explains how GoAppetite collects, uses, stores and protects personal information when customers, providers and visitors use the platform in the UAE.

Information may include account details, contact information, saved addresses, location information when permission is granted, orders, preferences, loyalty activity, support requests and device or technical information needed to operate and secure the service.

Information is used to provide ordering, delivery, pickup, events, customer support, personalization, fraud prevention, platform security, analytics and communications where consent or another lawful basis applies.

Marketing communications are separate from essential transactional communications. Users can withdraw marketing consent through available account controls.

GoAppetite uses reasonable technical and organizational safeguards and restricts access according to role and business need. Sensitive provider compliance documents are access-controlled.

Personal information may be processed by service providers supporting hosting, payments, communications, mapping, analytics and AI services where required to provide the requested functionality and subject to appropriate controls.

Subject to applicable UAE law and legitimate retention requirements, users may request access, correction or deletion of their information through GoAppetite support.

This policy may be updated from time to time and the active version is displayed on the platform.